Ulster Bank to transfer home and car insurance business to Aviva


ULSTER Bank is transferring its home and auto insurance customers to Aviva under an agreement reached by the outgoing bank.

viva already takes out its insurance policies, with the bank insisting that there will be no changes to the terms and conditions.

Ulster Bank said affected customers do not need to take any action and will write to them shortly to let them know of the change and what it means for them.

The transfer will take effect continuously from September 1.

The bank said that when a customer’s current insurance policy expires, Aviva Direct will automatically issue a renewal quote prior to the renewal date and outline the terms of the renewal cover.

At this point, custoMers can renew the policy or seek alternative coverage from another provider, as they could have done before.

The bank said that once the transfer has begun, customers will continue to receive correspondence, as required, from Ulster Bank until their renewal date and that their policies will continue to be managed and administered by Aviva until on the renewal date.

Ulster Bank chief executive Jane Howard said the announcement of the transfer to Aviva Direct is another step in the country’s gradual withdrawal.

“I am happy to inform our customers that they have nothing to do until their policy is renewed. We will be writing to customers in this regard to ensure they remain supported throughout the transfer,” she said.

Ulster Bank announced a phased state withdrawal in February last year.

The bank, which is owned by British lender NatWest, has 1.1 million customers here, as well as 2,800 staff in 88 branches across the country.

Earlier this year, Ulster Bank began writing to its current and deposit account customers warning them to move their accounts or close them.

He said: “These letters/emails are being issued in installments, to help facilitate orderly account switching and the opening of new accounts in the industry and to avoid a single closing date for clients and the industry.

“Customers are not obligated to take action until they receive their letter or email from us; our branches will remain open throughout this Choose-Move-Close process, to ensure that all customers will receive in-branch support, should they need it. »

There are approximately 900,000 current account and deposit account customers with the bank.

It gives customers six months to find a new account or to close their account.

Ulster Bank also announced the reduction of branch services last month as part of closure plans.


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