Comprehensive car insurance covers loss or damage caused by natural disasters, such as floods, cyclones and hailstorms. Details here.
It never rains but it pours – and cars suffer the worst damage as a result. As Bengaluru recently discovered. With several parts of the tech city still heavily waterlogged after recent extreme rains and flooding, the cars’ engines and electrical systems are all under stress. Repair costs after a flood can be high. But the good news is that if you have comprehensive auto insurance, you don’t have to worry too much about the expense.
Comprehensive car insurance covers loss or damage caused by natural disasters, such as floods, cyclones and hailstorms.
Here are some other add-ons that can help here:
An additional “engine protection”
According to Kunal Jha, Head – Motor Product and Actuarial, Digit Insurance, people who live in areas prone to waterlogging or flooding should ensure they have a supplemental “motor protection” as part of comprehensive car insurance plan.
“Water can enter the engine of the vehicle and leave it vulnerable to damage. The engine is one of the most expensive parts of the vehicle and replacing or repairing it can be expensive. It should be kept in mind that even though the add-on may protect policyholders against engine damage due to water ingress, the claim may not be valid if the vehicle is driven during a flood, as this may qualify as negligence An add-on can only be purchased when renewing or when purchasing a new policy,” he said.
Customers should also look for invoice protection coverage. This increase covers the difference between the insured declared value and the invoice value of the car.
Consumables are also not covered by the policy and additional coverage must be purchased for them. A car’s consumables include nuts and bolts, screws, washers, grease, lubricant, clips, A/C gas, bearings, distilled water, engine oil, oil filter , fuel filters, brake oil and related parts.
These need to be replaced or refilled frequently due to wear or continuous use.
How to make a claim for your vehicle during a flood?
If the vehicle is damaged during floods, immediately informs the insurer. Collect substantial photo and video evidence that can be shared with the inspector during the vehicle inspection. This will ensure a smooth process at the workshop and ensure the claim is resolved seamlessly, Jha said while speaking to CNBC-TV18.com.
Customers can call their insurers to the number of the call center indicated and notify the complaint. The number can be accessed on the insurer’s website/app. It may also be available in the email containing the policy PDF sent to the customer. Additionally, customers can email the insurance partner to notify a claim.
After contacting the insurer, customers can have their vehicle towed to the garage of their choice or choose from an extensive network of garages across the country. Once the repairs have been carried out, and the payment settled (according to reimbursement or payment made directly by the insurer to the partner garage), the customer’s car is ready to hit the road again.
(Edited by : Shoma Bhattacharjee)